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Booking Software for Vacation Rentals
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Project overview
Development of user-friendly booking software for Matterhorn-Blick, which enables direct bookings and reduces dependency on platforms.
Chalet Matterhorn Blick wanted to become more independent from large booking platforms like Booking.com or Airbnb. With increasing competition and rising commissions, it became clear that a simple web solution was no longer sufficient. The biggest pain points were:
- high commission costs on booking platforms
- no direct connection to guests, no own database
- existing website was not very interactive, not optimized for mobile devices
- manual price calculation and payment processing led to high administrative effort
- In short: a solution was missing that is both intuitive for guests and efficient for the chalet.
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- concept development
Development of a comprehensive concept for booking software and web presence. - Design and development
Design of a responsive web app with an intuitive user interface. - Quality Assurance
Carrying out extensive tests to ensure functionality on all devices. - Introduction and training
Comprehensive training of the chalet team and handover of documentation.
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- Direct bookings
Creating the opportunity to reduce commission costs by bypassing major booking platforms. - online presence
Potential to improve rankings in Google search results through SEO optimization. - customer experience
Simplifying the booking process and improving communication for a more positive customer experience. - Increasing efficiency
Reducing administrative work by automating processes.
Their project management is really strong, as is their customer service. They responded well to our needs.
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- High commissions to booking platforms
- Manual price and contract processing
- Limited visibility and user-friendliness of the website
- Direct bookings via own platform without high commissions
- Automated booking and contract process with less effort
- Optimized web presence with good mobile UX and increased visibility
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